IT Operations

IT-CNP provides a breadth and depth of knowledge that uniquely meets the requirements of modern government IT operations landscape. Through unique prescriptive, lessons learned combined with strategic recommendations IT-CNP effectively addresses today’s demanding information technology infrastructure transformation needs, technologies and trends including:

  • IT Infrastructure Operational Excellence
  • Private/Public Cloud Infrastructure Strategies
  • Enterprise Mobility
  • Web-scale Information Technology
  • Data Center, Server, Storage and Networking Trends
  • Disaster Recovery and Business Continuity
  • IT Infrastructure Cost Optimization

IT-CNP adopted the key principles and best practices of ITIL Service Management Framework as a set of guiding methodologies, resources and service excellence roadmap capabilities to deliver superior and reliable IT infrastructure operational solutions to public sector customers. ITIL framework has evolved into a process-based off of best practices that focuses on a broader holistic service lifecycle.

Managed System Lifecycle

IT-CNP’s value comes from supporting the entire lifecycle of a system, from requirements definition, implementation/transition, modernization, sustainment and subsequent decommissioning. Today IT-CNP provides fully managed system lifecycle services for Federal agency customers that include all aspects of technical implementation, operations and security compliance management. As part of our Managed System Lifecycle offering we provide:

  • Initial System Implementation Planning
  • System Transition Planning
  • Security Compliance Preparedness
  • Technical and Security Compliance Documentation
  • On-Going Technical Operations
  • Continuous Security Compliance Monitoring
  • Configuration and Patch Management
  • Disaster Recovery Planning and Testing
  • System Decommissioning