SeaPort-e is the Navy’s contract vehicle for acquiring support services in 22 functional areas including Information Technology, Engineering, Financial Management, and Program Management. SeaPort-e is available to all Navy Systems Commands (NAVSEA, NAVAIR, SPAWAR, NAVFAC, and NAVSUP), the Office of Naval Research, the United States Marine Corps, and the Defense Threat Reduction Agency (DTRA).
Contract Name: SeaPort Enhanced
Contract Number: N00178-14-D-7346
Sponsor: Naval Sea Systems Command
Contract Expiration Date: April 18, 2018
Program Ceiling: $41.7 billion
Contract Type: ID/IQ
Type of TOs: CPFF, CPAF, FFP, FPIF
Available To: NAVSEA, NAVAIR, NAVSUP, SPAWAR, NAVFAC, MSC, SSP, USMC and related Program Executive Offices (PEOs) and field activities.
IT-CNP is proud to have been selected as a provider of services under the SeaPort Enhanced (SeaPort-e) contract vehicle. For more than a decade, IT-CNP has been committed to serving as the trusted partner for logistics, program management and information technology services for the United States Department of Defense and federal law enforcement community.
IT-CNP has established an excellent working relationship with all Department of Defense customers served, is experienced in all 22 SeaPort Enhanced functional areas of the statement of work and is qualified in all seven geographic zones.
IT-CNP’s corporate success and excellence in service delivery steps from the company’s emphasis and commitment to quality management, assurance and quality surveillance. IT-CNP constantly works on quality assurance process improvements with focus on improving customers’ mission support services and quality of all project/task order deliverables. IT-CNP’s quality assurance program is managed by the Quality Management Office (QMO) – a component of IT-CNP’s organizational structure. Making QMO a part of its corporate structure, IT-CNP demonstrates commitment to ensuring that quality processes and their subsequent on-going improvement are an integral part of every customer engagement.
To achieve service delivery efficiency and quality assurance expected by SeaPort-e customer stakeholders, IT-CNP’s quality assurance processes are structured to support performance-based contracting. Where corrective action is required, task order and corporate management are immediately notified, a comprehensive root cause analysis is conducted and corrective measures are implemented to ensure consistent quality in service delivery. As a follow up to any corrective action report and subsequent implementation, IT-CNP will continue to measure service delivery performance and quality to validate the improvements. IT-CNP will document the results of all quality and performance evaluations periodically, along with a roster of any issues identified, corrective action implementation status and quality improvement results.
For every task order performed by IT-CNP, we generate a service-specific Quality Assurance Surveillance Plan (QASP). This document ensures that our service delivery organization for each task order is aware of all task order related deliverables, constraints and level of quality required to ensure customer satisfaction with services we provide. IT-CNP’s QMO conducts a periodic review of all active task orders to ensure that quality measurement matrices used by project management team are reflective of task order requirements and meet the highest quality standards expected by each customer.
IT-CNP achieves its quality assurance management purpose by following the following principles:
- Commitment to 100% customer satisfaction – our most important business objective
- Commitment to high quality in corporate standards, professionalism and technical competence
- Encouragement of quality improvement initiatives and recognition of individual contribution
- Adherence to the highest standards of ethics and business conduct
- Identification of new opportunities for quality improvement
- Management commitment to the importance of quality optimization
IT-CNP’s SeaPort-e Teaming Partners
To be considered as a potentical IT-CNP Team member, please contact IT-CNP’s SeaPort-e Contract Administrator listed below.
SeaPort-e Points Of Contact
Ms. Dana Taylor
SeaPort-E Contract Administrator
8775 Centre Park Drive, Suite 604
Columbia, Maryland 21045